How Does It Work?
Clearpay returns will follow our standard returns process. Please note, refunds for Clearpay will be refunded Clearpay and we cannot provide an exchange or cash refund. As soon as the refund has been processed it will drop into your online Clearpay account.
Yes, you can also use a promotional code with Clearpay to pay for your purchase as long as the basket value is over £10.
Clearpay orders are delivered within our standard delivery timeframes like any normal order.
A late payment fee of £6 will be charged to your account if funds are not available when the automatic payment is due. An additional £6 fee will then be charged if the missed payment is not made within 7 days. Late fees will not exceed 25% of the total order.
All Clearpay customers are required to make their first payment at the time of purchase. The remaining three payments are deducted automatically every 2 weeks from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Clearpay to make your payments early. Clearpay will then adjust the amount owed accordingly.
You can log in to your Clearpay account anytime to view your payment schedule or make a payment before the next due date.
Please note, that all items in your shopping bag must be eligible for Clearpay and that the basket total is over £10.